Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down this process. Thank you.

Our phone operator hours are:
Monday-Friday 09:00 AM - 04:30 PM

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Superga Customer Care

<p><span id="isPasted" style="font-size:13px;line-height:107%;font-family:&quot;Arial&quot;,sans-serif;">We will not be issuing part refunds on sale items purchased before the Black Friday sale. If you are thinking about making a purchase, we recommend waiting until our sales listings are published to ensure you don&#x2019;t miss out on any savings.</span></p>

We will not be issuing part refunds on sale items purchased before the Black Friday sale. If you are thinking about making a purchase, we recommend waiting until our sales listings are published to ensure you don’t miss out on any savings.

I purchased an item at full price which is now discounted in the Black Friday sale. Can I receive a refund for the difference?

How do I contact your Superga customer services?

What is Superga's Returns policy?

How will I know you have received my Superga order?

An item is missing from my Superga order?

What do I do if I receive a faulty item?

How quickly will my Superga order arrive?

My Superga order has not arrived what should I do?

Can I change my delivery address?

Can my Superga order be delivered to a different address other than my billing address?

Can I cancel or amend my Superga order?

How much do you charge for shipping?

Will there be any additional Duties / Taxes payable on my order?

What payment methods do Superga accept?

Is it safe to use my credit / debit card online at Superga?

Is my personal information kept private?

Are any of your shoes Vegan?

Code of conduct for sourcing and manufacturing

How do I convert GBP Sterling into another currency?

How do I wash my Superga's?

When is Black Friday 2022?

I’m purchasing an item as a Christmas gift. Can it be returned after Christmas if it isn’t the right item?

I have a discount code. Can I apply this to items in the Black Friday sale?

If you run out of stock, can I still order at the Black Friday price?

What are your delivery times during Black Friday?

I purchased an item at full price which is now discounted in the Black Friday sale. Can I receive a refund for the difference?Updated 2 years ago