Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down this process. Thank you.

Our phone operator hours are:
Monday-Friday 09:00 AM - 04:30 PM

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Superga Customer Care

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1em; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; color: rgb(26, 26, 26); line-height: 20px; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">As soon as your order has completed we will receive a confirmation email acknowledging receipt of your order, if you ordered using PayPal please check the email address linked to your PayPal account for notifications, Please first check your spam folder, if it is not there then&#xA0;<a href="mailto:info@superga.co.uk" style="box-sizing: border-box; text-decoration: none; color: rgb(203, 0, 35); outline: 0px;">Please contact us. </a>Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down this process. Thank you.<p style="box-sizing: border-box; margin: 0px 0px 1em; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; color: rgb(26, 26, 26); line-height: 20px; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; margin: 0px; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; color: rgb(26, 26, 26); line-height: 20px; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Delivery times apply from the time your order is dispatched. You will receive an email once your order has been dispatched.

As soon as your order has completed we will receive a confirmation email acknowledging receipt of your order, if you ordered using PayPal please check the email address linked to your PayPal account for notifications, Please first check your spam fol

How will I know you have received my Superga order?

How do I contact your Superga customer services?

What is Superga's Returns policy?

An item is missing from my Superga order?

What do I do if I receive a faulty item?

How quickly will my Superga order arrive?

My Superga order has not arrived what should I do?

Can I change my delivery address?

Can my Superga order be delivered to a different address other than my billing address?

Can I cancel or amend my Superga order?

How much do you charge for shipping?

Will there be any additional Duties / Taxes payable on my order?

What payment methods do Superga accept?

Is it safe to use my credit / debit card online at Superga?

Is my personal information kept private?

Are any of your shoes Vegan?

Code of conduct for sourcing and manufacturing

How do I convert GBP Sterling into another currency?

How do I wash my Superga's?

When is Black Friday 2022?

I purchased an item at full price which is now discounted in the Black Friday sale. Can I receive a refund for the difference?

I’m purchasing an item as a Christmas gift. Can it be returned after Christmas if it isn’t the right item?

I have a discount code. Can I apply this to items in the Black Friday sale?

If you run out of stock, can I still order at the Black Friday price?

What are your delivery times during Black Friday?

How will I know you have received my Superga order?Updated 2 years ago