Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down this process. Thank you.

Our phone operator hours are:
Monday-Friday 09:00 AM - 04:30 PM

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<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1em; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; color: rgb(26, 26, 26); line-height: 20px; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">While we do not recommend washing your Superga shoes, you may be able to wash our&#xA0;Cotu styles.</p><p style="box-sizing: border-box; margin: 0px 0px 1em; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; color: rgb(26, 26, 26); line-height: 20px; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The best way to wash our Cotu shoes is in a pillow case, cool wash and powder detergent (not liquid), leave laces on so you don&apos;t lose the shape of the shoe and hang to dry naturally, not on a radiator.</p><p style="box-sizing: border-box; margin: 0px 0px 1em; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; color: rgb(26, 26, 26); line-height: 20px; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that you are washing your Superga trainers at your own risk and we do not accept responsibility for any damage that may occur.</p>

While we do not recommend washing your Superga shoes, you may be able to wash our Cotu styles. The best way to wash our Cotu shoes is in a pillow case, cool wash and powder detergent (not liquid), leave laces on so you don't lose the shape of the sho

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An item is missing from my Superga order?

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Can my Superga order be delivered to a different address other than my billing address?

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How much do you charge for shipping?

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Is my personal information kept private?

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Code of conduct for sourcing and manufacturing

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When is Black Friday 2022?

I purchased an item at full price which is now discounted in the Black Friday sale. Can I receive a refund for the difference?

I’m purchasing an item as a Christmas gift. Can it be returned after Christmas if it isn’t the right item?

I have a discount code. Can I apply this to items in the Black Friday sale?

If you run out of stock, can I still order at the Black Friday price?

What are your delivery times during Black Friday?

How do I wash my Superga's?Updated 2 years ago