Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down this process. Thank you.

Our phone operator hours are:
Monday-Friday 09:00 AM - 04:30 PM

WOMEN

ABOUT

KIDS

STORES

Superga Customer Care

<p><span id="isPasted" style="color: rgb(26, 26, 26); font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All currency conversions can be performed free of charge here at&#xA0;</span><a href="http://www.xe.com/" style="box-sizing: border-box; text-decoration: none; color: rgb(203, 0, 35); outline: 0px; font-family: &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank" title="http://www.xe.com/">XE</a> </p>

All currency conversions can be performed free of charge here at XE

How do I convert GBP Sterling into another currency?

How do I contact your Superga customer services?

What is Superga's Returns policy?

How will I know you have received my Superga order?

An item is missing from my Superga order?

What do I do if I receive a faulty item?

How quickly will my Superga order arrive?

My Superga order has not arrived what should I do?

Can I change my delivery address?

Can my Superga order be delivered to a different address other than my billing address?

Can I cancel or amend my Superga order?

How much do you charge for shipping?

Will there be any additional Duties / Taxes payable on my order?

What payment methods do Superga accept?

Is it safe to use my credit / debit card online at Superga?

Is my personal information kept private?

Are any of your shoes Vegan?

Code of conduct for sourcing and manufacturing

How do I wash my Superga's?

When is Black Friday 2022?

I purchased an item at full price which is now discounted in the Black Friday sale. Can I receive a refund for the difference?

I’m purchasing an item as a Christmas gift. Can it be returned after Christmas if it isn’t the right item?

I have a discount code. Can I apply this to items in the Black Friday sale?

If you run out of stock, can I still order at the Black Friday price?

What are your delivery times during Black Friday?

How do I convert GBP Sterling into another currency?Updated 3 years ago